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Privacy Policy

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Who We Are

CryptoBind is a data security and privacy technology company. We build enterprise-grade solutions in the areas of Public Key Infrastructure (PKI), cryptography, consent management, and data protection, including products such as Aadhaar Data Vault, Video KYC, Encryption, Transparent Data Encryption (TDE), Tokenisation (Vault-based and Vaultless), Data Masking, Key Management Software (KMS), and Hardware Security Modules (HSM).

This Privacy Policy explains how CryptoBind (by JISA Softech Pvt. Ltd.) collects, uses, stores, and protects your personal information when you interact with our website at cryptobind.com or use any of our products and services.

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date, and take effect immediately upon posting.

What Information We Collect

We collect personal information in the following ways:

Information you provide voluntarily -When you fill out a form, request a demo, subscribe to our communications, or contact us, you may share details such as your name, email address, phone number, company name, designation, and any other information you choose to give us.

Information collected automatically- When you visit cryptobind.com, we may collect standard technical data such as your IP address, browser type, pages visited, and time spent on the site, typically through cookies and similar technologies.
Information collected for product use- Certain CryptoBind products and solutions require the processing of personal or sensitive personal data as part of their core function (for example, Aadhaar Data Vault or Video KYC). In such cases, data collection is governed by the specific agreements, terms, and applicable laws applicable to that product.
For the purposes of this policy, "personal information" includes sensitive personal data or information as defined under applicable data protection law, including the Digital Personal Data Protection Act, 2023 (DPDPA).

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Share product updates, new launches, and promotional communications (you may opt out at any time)
  • Personalize your experience on our website
  • Improve our products, services, and website functionality
  • Fulfil legal, regulatory, and contractual obligations/ compliance

We will not use your information for any purpose beyond what is described in this policy or what you have consented to.

How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

Authorised service partners - We may engage trusted third-party vendors (such as hosting providers, CRM platforms, or analytics tools) to support our operations. These parties are contractually bound to handle your data only as directed by us and in compliance with this policy.

Legal and regulatory requirements - We may disclose information if required to do so by law, court order, or government authority.

Business transfers - In the event of a merger, acquisition, or restructuring, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, maintain our business records, or as required by applicable law, whichever is longer. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Depending on your location and applicable law (including the DPDPA), you may have the right to:

Access the personal information we hold about you

  • Request correction of inaccurate information
  • Request deletion of your data with or without mentioning any reason.
  • Withdraw consent for specific processing activities with or without mentioning any reason.
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details below.

Cookies

We use cookies to improve website functionality and understand how visitors use our site. You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect your experience on the site.

Security

Security As a company that builds data security products, we hold ourselves to a high standard. We implement technical and organisational measures, including encryption, access controls, and secure infrastructure, to protect your personal information from unauthorised access, disclosure, or misuse.

Contact Us & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:

CryptoBind (JISA Softech Pvt. Ltd.) Email:[Connect@cryptobind.com]Website: cryptobind.comWe aim to respond to all privacy-related queries within 7 business days.

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